About us

Pawtrail is an online store for dog and cat gear, put together for Singapore homes — including HDB and condo life.

We sell walk and outing gear, car-travel products, grooming tools, feeding bowls and mats, pet carriers, and curated kits. Exact products and prices are on each product page.

Delivery is 7–12 business days, tracked to your door. Orders of S$49 and above ship free within Singapore; orders under S$49 have a S$4.90 shipping fee. That delivery window is an indicative estimate, not a guaranteed date.

For help, email support@pawtrail.sg. We reply within 1 business day. You can also use the form on our Contact page.

We do not offer change-of-mind returns. If something arrives faulty, damaged or not as described, see our Refund policy.